A hole exists on the graph of a rational function at any input value that causes both the numerator and denominator of the function to be equal to zero.
You need to determine which values of x would cause at least one of the terms in the numerator AND at least one of the terms in the denominator to be equal to 0, which in turn would cause both the numerator and denominator to be 0.
In the numerator, x = -2, 3 or 1 would cause the numerator to be zero as one of the terms would be 0.
In the denominator x = 3, -1 or -2 would cause the denominator to be zero as one of the terms would be 0.
The holes would be the common numbers between those two which are -2 and 3, so (-2,3) is the answer.