Where are my other recordings? Can they be accessed?

Question

Hello, I went to prepare to take more lessons by reviewing a past lesson and it is gone.

I picked Wyzant specifically for this reason. I really need my lesson with Sue, I plan to move forward with both Sue and Frank.

Please help me!!!

Answer 1

Hello,

Thank you for reaching out, and I completely understand how important it is to have access to your past lesson materials for review and preparation. I’m here to help you resolve this issue so you can move forward confidently with your learning goals.

It sounds like there might have been a technical issue with accessing your lesson with Sue. I recommend double-checking the following:

1. Ensure you’re logged into your Wyzant account.
2. Navigate to the “My Lessons” section under your profile.
3. Verify that you are searching in the correct area for past lesson summaries or materials.

If the lesson still doesn’t appear, Wyzant’s Support Team is excellent at resolving issues like this. You can contact them directly by visiting the Wyzant Help Center or emailing [email protected]. They will have access to your lesson history and can assist you in restoring the content.

Please let me know if you have any other questions or if there’s anything I can do to assist you further. I want to ensure you feel supported as you continue your lessons with both Sue and Frank. I hope this information was helpful for you.

Best regards,

Dr. Christal-Joy T.

Wyzant Tutor