Kari, this is a difficult one!
For the horizontal asymptote y = 2, we need the numerator and denominator to have the same degree and to be equal to 4 (4/1, 8/2, etc). This is where y nears but never crosses, so it is not the y-intercept.
For the vertical asymptote x = 4, a root of the denominator has to equal 0, something like x-4 = 0, so x = 4.
If x can't equal 4 or 9, then we have the same thing, but with 4 and 9, so (x-4)(x-9). If either x - 4 or x - 9 = 0, then the denominator equals 0.
Now, let's combine them all. Let's start with 4/1. The denominator is (x-4)(x-9). Now, this also gives us a vertical asymptote at x = 9, so let's put x - 9 in the numerator to cancel out.
So, we have 4(x-9)/(x-9)(x-4). If we multiply out, though, the numerator's degree is 1 and the denominator's is 2, so we need another x in the numerator.
4x(x-9)/(x-9)(x-4) = 4x2 - 36 / x2 - 13x + 36.
Hope this helps!