Adding payment method

Question

I am trying to add a payment method but it keeps asking me for an American zip code and a state, as i resife in Canada i do not have either does this mean i can not get lessons on wyzant at all?

Answer 1

Hi Mr. B,

Wyzant is primarily a U.S.-based tutoring platform, so if it's asking for a U.S. state and ZIP code when adding a payment method, it may be related to your account location or billing setup. However, it doesn't necessarily mean that you cannot receive lessons.

I would recommend contacting Wyzant Support directly to confirm whether student accounts from Canada are currently supported and whether there is a different process for entering Canadian billing information.

They can be reached through the Help Center on the Wyzant website and should be able to clarify whether your payment method, account settings, or geographic location is causing the issue.

Hopefully it's just a setup issue and not a restriction on Canadian users. Good luck, and I hope you're able to get everything sorted out soon!

Answer 2

Unfortunately from what I can tell, the platform does not support Canadian tutors or students.