knowledege management

Question

What types of systems are used for enterprise-wide knowledge management, and how do they provide value for businesses?

Answer 1

There are three mainly systems used for enterprise-wide knowledge namely;

1. Structured knowledge systems.
2. Semi structured knowledge systems.
3. Knowledge networks.
4. Structured knowledge systems provide databases and tools for organizing and storing structured knowledge that exists in formal documents. . It provides online access to presentations, white papers, best practice guidelines, methodologies, human resources information, professional resumes, research reports, and external news sources. It also features a tool that permits collaboration among team members and clients in a secure Web environment. and storing structured knowledge that exists in formal documents. . It provides online access to presentations, white papers, best practice guidelines, methodologies, human resources information, professional resumes, research reports, and external news sources. It also features a tool that permits Semistructured knowledge systems provide databases and tools for organizing and storing semi structured knowledge, such as e-mail, brochures, or rich media, that is not in a formal document or report. Such systems provide a database and technical infrastructure that tracks, stores, and organizes semistructured contentcollaboration among team members and clients in a secure Web environment.
5. Knowledge network systems try to turn tacit, unstructured knowledge into explicit knowledge that can be shared in a database. To disseminate tacit knowledge, knowledge network systems may provide directories and tools for locating firm employees with special expertise, or provide solutions to commonly found problems in a central knowledge database.