Marcus M.
asked 01/27/25study sessions from the past
I had 3 study sessions from the past, I can still view the lessons, but I cannot view the recordings. It says I have none saved, I was wondering if there was a way to view the videos.
1 Expert Answer
Hey! This may have worked a little differently when your sessions took place, but in general Wyzant only stores recordings if they were actively recorded and saved during the lesson. If nothing is showing in your recordings, it usually means they weren’t saved at the time.
There isn’t a way to go back and retrieve past sessions if they weren’t recorded. For future sessions, Wyzant does have a built-in recording feature you can use so you’ll have access afterward.
Still looking for help? Get the right answer, fast.
Get a free answer to a quick problem.
Most questions answered within 4 hours.
OR
Choose an expert and meet online. No packages or subscriptions, pay only for the time you need.
Susan D.
Hi, please know Ask an Expert is a platform for academic questions. The following Help Center article may be helpful in answering your question: https://support.wyzant.com/hc/en-us/search?utf8=%E2%9C%93&query=lesson+recordings. If you need any assistance at any time, please contact our Customer Support Team at [email protected] and we will follow up as soon as we can.01/28/25