Rubens W. answered • 06/26/24
Native Brazilian Portuguese Tutor - Master Conversations and more
Hi there,
I understand your concern regarding the billing for a missed 30-minute class that was charged as a 1-hour session. The best course of action would be to contact Wyzant's customer support directly for clarification and resolution. You can reach out to them through their support page or via email.
Typically, billing issues like this can be quickly resolved by explaining the situation to their support team. Be sure to provide any relevant details, such as the date and time of the class and any communication with the tutor about the missed session.
If you need any assistance with your Portuguese studies or have other questions, feel free to reach out. I'm here to help!
Best regards,
Rubens
