Patient Tech Mentor & Career Coach with 15+ Years of Training Exp

Chad N.

I believe that anyone can master complex technical skills if they are given the right tools and the time to learn without pressure. Throughout my 15-year career in corporate leadership and technical support—including time spent as an iOS and OS X Technical Advisor for Apple—I have always viewed my primary role as a trainer and a coach. I am not a micromanager; I prefer a hands-on, collaborative approach where I work alongside my students to help them discover how to do things more effectively.

My goal is to build your confidence so that you eventually won't need my help at all. My professional background gives me a unique perspective on teaching. I have managed high-volume customer service teams, built AI-driven business solutions as the founder of Stumptown AI, and even served for nine years as a Reserve Police Sergeant. That law enforcement experience taught me how to remain completely calm and patient in high-stress situations—a skill that translates perfectly to tutoring.

Whether you are frustrated by a new software program, trying to understand how to use generative AI tools like ChatGPT or Claude, or preparing for a high-stakes job interview, I provide a calm, structured environment where we can break the problem down into manageable steps.

I hold over 48 hours of advanced certifications in Artificial Intelligence and Large Language Models from Anthropic and Coursiv, as well as the Google AI Essentials certification. However, my true expertise lies in translating that technical knowledge into plain, understandable language. I specialize in tutoring adult learners, professionals looking to upskill, and anyone who feels overwhelmed by technology. If you are looking for a patient, experienced mentor who will prioritize your learning style and work at your pace, I would love to help you reach your goals.