I've been working in the Computer/Network industries for over 25 years. During that time I've held the positions of PC Hardware Tech, Systems Installer, Supervisor of Systems Installers, IT Project Manager, Technical Trainer II, and Systems\Network Administrator. I've acquired a vast amount of experience in all aspects of the industry.
My specialty is Application Customer Support. While holding the position of Technical Trainer II I developed over 30 classes that I taught to state government official, teachers, and librarians. While some of the classes were on highly technical concepts many were for students who had little to no computer experience at all. I also gave presentations to large and small groups at various conferences over the course of five plus years.
I have a unique ability for helping students both young and old understand the subject matter. I have always been told that my personality is not stereo typical of what many consider how one in the technical world should be. You will find me to be a people person who can help you understand the concepts of what you're needing help with.
If you're having difficulty with computer applications or networking I look forward to hearing from you! I've been working in the Computer/Network industries for over 25 years. During that time I've held the positions of PC Hardware Tech, Systems Installer, Supervisor of Systems Installers, IT Project Manager, Technical Trainer II, and Systems\Network Administrator. I've acquired a vast amount of experience in all aspects of the industry.
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I have taken many college and technical school classes on various areas of Computer Science. My experience in the industry has given me a skill set in all aspects of Computer Science. I have taught many classes on various subjects within the Computer Science field.
I have worked with Microsoft Outlook for many years. I'm currently a Network Administrator and one of my duties is to administer our Microsoft Exchange Server. I provide Microsoft Outlook support to approximately 200 Users at multiple locations.
While holding the title of Technical Trainer II all of the 30+ presentations I developed for my classes were created using Power Point. In addition I taught approximately 50 other classes that also were created using Power Point. All of our Technical Trainers used Power Point and we shared information with each other how to use the application.
I've been networking computers for over 25 years. I've also installed approximately 200 networks for universities across the country. Before and after installing these networks I provided training on and support for the networks.