I help people get comfortable and confident with their devices, especially those who didn't grow up with smartphones, tablets, or computers, or anyone who already knows the basics and wants to get more out of their tech. Whether you need help logging into your email, setting up your printer, organizing your photos, video-calling family, or learning your device from the ground up, we'll go at your pace and make it approachable instead of frustrating.
I spent two years as a Genius Bar...
I help people get comfortable and confident with their devices, especially those who didn't grow up with smartphones, tablets, or computers, or anyone who already knows the basics and wants to get more out of their tech. Whether you need help logging into your email, setting up your printer, organizing your photos, video-calling family, or learning your device from the ground up, we'll go at your pace and make it approachable instead of frustrating.
I spent two years as a Genius Bar Specialist at Apple, and I hold a bachelor's in Communication Studies, a master's in Film and TV Producing, and an MBA in Marketing. As a working filmmaker and podcaster, I keep my skills current across computers, tablets, phones, action cameras (DJI, GoPro), and the software people use every day, including AI tools like ChatGPT and Claude.
I can help both with learning how to use your devices and with troubleshooting problems when something isn't working, from confusing apps and settings to general "why is this doing that?" questions. My goal is to help you feel in control of your technology.
All my lessons are held remotely over video call, using tools like Zoom, Google Meet, Microsoft Teams, or FaceTime. For simpler issues, I'm also happy to work through things over a regular phone call if that's easier for you.