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IT Systems Administrator with a love for all things tech!
Alex Glenn L.

Your first lesson is backed by our Good Fit Guarantee

Hourly Rate: $60

About Alex Glenn


Bio

My journey with technology started early—I was tinkering with computers back in the 5th grade and built my very first machine by the time I was in 7th. That lifelong curiosity eventually led me to earn a Master’s in Information Systems Management and built a career moving from IT Coordinator to IT Specialist and currently IT System Administrator. I’ve spent years tutoring and mentoring one-on-one, working with everyone from 8-year-olds to adults. Because I’ve been in the "student" seat since...

My journey with technology started early—I was tinkering with computers back in the 5th grade and built my very first machine by the time I was in 7th. That lifelong curiosity eventually led me to earn a Master’s in Information Systems Management and built a career moving from IT Coordinator to IT Specialist and currently IT System Administrator. I’ve spent years tutoring and mentoring one-on-one, working with everyone from 8-year-olds to adults. Because I’ve been in the "student" seat since I was a kid myself, I know exactly how to break down complex systems into something fun and understandable.

I’m a big believer that experience is the best teacher. It’s so easy to get stuck in "analysis paralysis" when you're staring at endless manuals or tutorials. To keep things moving, I use Project-Based Learning, focusing our energy on a specific task or real-world project. By narrowing the scope this way, I help students learn the fundamentals without feeling overwhelmed. We don't just talk about theory; we apply it to something tangible so the information actually sticks.

I really enjoy the "figuring it out" part of tech, and I try to pass that enthusiasm on to my students. Whether we’re learning a new language or finishing a specific task, I want the process to feel like a puzzle rather than a chore. My goal is to help students move past the "information overload" phase and get straight to the rewarding part: building something that works.


Education

University of Illinois at Chicago
Psychology
DeVry University
Masters

Policies

  • Tutor’s lessons: In-person
  • Hourly Rate: $60
  • Travel policy: Within 15 miles of Chicago, IL 60625
  • Lesson cancellation: 6 hours notice required
  • No background check

  • Your first lesson is backed by our Good Fit Guarantee

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Approved Subjects

Information Technology

Information Technology

I have over a decade of professional experience in information technology, progressing through roles as an IT Coordinator and IT Specialist to my current position as an IT System Administrator. My expertise is backed by a Master of Science in Information Systems Management and a lifelong passion for the field. Throughout my career, I have specialized in managing complex infrastructures and troubleshooting diverse systems, which allows me to provide students with both high-level theoretical insights and practical, real-world solutions. This combination of academic achievement and hands-on technical leadership ensures I can mentor learners effectively, whether they are beginners or advanced professionals.
Macintosh

Macintosh

As an IT System Administrator, I specialize in the deployment and lifecycle management of macOS environments within enterprise infrastructures. My expertise includes leveraging Mobile Device Management (MDM) frameworks to automate provisioning, enforce security configurations, and manage software distribution across large fleets of Apple devices. With a Master’s in Information Systems Management, I bring a high-level strategic approach to macOS integration, ensuring that Mac endpoints remain secure and fully compatible with cross-platform network services. My hands-on experience ranges from complex scripting for system automation to troubleshooting deep-level kernel and authentication issues, providing me with the deep technical insight necessary to mentor others in modern Apple administration and operating system knowledge.
Microsoft Windows

Microsoft Windows

I maintain extensive expertise in the Microsoft Windows ecosystem, ranging from desktop support to complex server-level infrastructure. I specialize in the administration of Active Directory (AD) and Group Policy Objects (GPOs) to manage user identities, security permissions, and system configurations across enterprise environments. My experience includes the deployment and maintenance of Windows Server versions, utilizing PowerShell for automation and Windows Update for Business to ensure consistent security patching. Combined with my Master’s in Information Systems Management, I provide a comprehensive understanding of how Windows-based systems integrate into larger network architectures, allowing me to teach both the granular details and the broad strategic management of Microsoft environments.
General Computer
SQL
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Hourly Rate: $60
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