Hello! I'm Justyne, and I bring a unique blend of real-world experience and educational expertise to those aspiring to become 911 emergency dispatchers. With 8 years of hands-on experience as a 911 dispatcher and training officer, I have a deep understanding of the skills and knowledge required to excel in this challenging yet rewarding career.
Professional Background: My journey in emergency services began 8 ago, and since then, I have dealt with a wide range of emergency situations. This...
Hello! I'm Justyne, and I bring a unique blend of real-world experience and educational expertise to those aspiring to become 911 emergency dispatchers. With 8 years of hands-on experience as a 911 dispatcher and training officer, I have a deep understanding of the skills and knowledge required to excel in this challenging yet rewarding career.
Professional Background: My journey in emergency services began 8 ago, and since then, I have dealt with a wide range of emergency situations. This experience has equipped me with a profound understanding of the critical communication skills, quick decision-making abilities, and emotional resilience needed in this field.
Educational Approach: As a tutor, my focus is on providing practical, scenario-based learning. I use real-life examples and interactive simulations to prepare you for the fast-paced environment of a 911 call center. I have extensive experience working with various ages, ranging from high school graduates to adult learners making a career change, I adapt my teaching methods to fit your unique learning style. I have trained 31 new dispatchers over the course of my career.
Qualifications and Skills: I hold a Public Safety Dispatcher Advanced Certificate issued by the State of California, Department of Justice and have undergone extensive training in Active Shooter Situations, Suicidal Callers, and Crisis Intervention. My aim is to pass on this knowledge to you, ensuring you are thoroughly prepared for the testing process , the interview, and the realities of the job.
My Philosophy: I am deeply passionate about this profession and believe in the importance of empathy, patience, and clear communication – qualities I strive to instill in my students. My goal is to not only help you succeed in becoming a 911 dispatcher but to also inspire confidence and resilience in high-pressure situations.
Please feel free to reach out to me to discuss how I can assist you in achieving your career goals as a 911 dispatcher.