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Check Your Audio and Video Connection

Online tutoring works best when you can communicate with each other. Make sure your computer is set up properly.

First, we’ll check your browser and device type.

  • Start approval from the computer that you plan to use for online lessons.
  • We currently don’t offer online tutoring approval on tablets or mobile devices.
  • We only support recent versions of Google Chrome, Mozilla Firefox and Apple Safari®.

Great, it looks like you’re using a browser we support.

This device is incompatible with Wyzant's online learning tool. Please switch to a laptop or desktop computer.

This browser is incompatible with Wyzant's online learning tool. Please download either Google Chrome or Mozilla Firefox to get approved:

After your browser installs, copy this link and paste it into your new browser:

https://www.wyzant.com/online/approval

This version of Firefox is incompatible with Wyzant's online learning tool. To continue, please update Firefox now.

This version of Chrome is incompatible with Wyzant's online learning tool. To continue, please update Chrome now.

This version of Safari is incompatible with Wyzant's online learning tool. To continue, please download the latest version of Google Chrome or Mozilla Firefox.

After your browser installs, copy this link and paste it into your new browser:

https://www.wyzant.com/online/approval

Now, let’s check your audio and video.

Click the allow or share button above, so students can see and hear you during lessons.

Speak into your microphone to make sure your audio is working.

You need to allow access to your camera and microphone. Please click the allow or share button above.

It looks like one of your devices is in use by another application, or is disabled in your system settings.

Let’s fix your audio or video connection.

  • Click the button at the top of your browser that allows sharing or access to your microphone and camera.
  • Refresh this page after enabling your microphone and camera.
  • Check that both your video and audio are turned on for your computer.
  • Speak into the microphone.

For more help, read our FAQs ›