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Wyzant has a policy to allow new students to meet with a tutor of their choice and if they don't find the tutor meets their needs, they may contact another tutor without charge (as I understand it). This is a customer-friendly policy that makes students feel more comfortable in contacting a potential tutor. However, it works both ways. A tutor will also need to review the information a potential student provides to determine if possible how well the tutor can provide the help requested. The problem lies when the student gives no information.   When a student writes only "I need help", or "when can you meet", or writes no message at all, it is impossible for a tutor to determine if he/she can help. A tutor must determine the student's specific subject and area of need, level, school or work situation, possible schedule (e.g. evenings only), and other factors to see if he/she can help. It becomes a waste of time to write back and forth when the student... read more

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