Thank you for respecting my time as much as I respect yours. Effective February 12, 2020, I will be implementing the following policies:
Out of respect for your time, if I need to cancel a lesson less than two hours from the start of your lesson, your next lesson will be free.
If you cancel in less than two hours from the start time of our lesson, you will be charged a 50% cancellation fee.
If you cancel after I am in my car to travel to your location or within 30 minutes of your lesson time (whichever comes first), you will be charged 100%.
If you have a standing lesson with me and you cancel more than two times in an eight week period, all future cancellations will be charged at 100%. This policy will be applied on a rolling basis.
Out of respect for your time, if I am late for a lesson by more than fifteen minutes, your next half-hour of tutoring will be free.
If I arrive...
I allow students to cancel lessons up to one hour in advance, with no additional charge. Cancellations with less than 60 minutes than the scheduled start time of the lesson will result in a full lesson charge. My cancellation policy applies to lessons that are pre-scheduled with unconfirmed details. For example, if we have a scheduled lesson, but I don't receive confirmed details regarding the new tutoring location's address, I will assess the cancellation fee.
The lesson will be charged from the agreed start time of the lesson, even if the student is late. If the tutor is late, the lesson will not be charged until tutoring begins. (However, it is very very unusual that I am ever late!)
Tiffany's Cancellation Fees
Listed Below are Cancellation policy and fees for Tiffany G.
1. If you are unable to attend a session that was scheduled, please give written notice through Wyzant 24 hours or more before start time of scheduled lesson to avoid a cancellation fee.
2. If you are more than 15 minutes late to an in person or online session, and did not communicate with me regarding your tardiness, OR, if you cancel less than 24 hours less than the session, a charge the full cost of the session will be assesed.
3. If you are late to any session, and it is not considered a no show as per my policy, the session will remain per request. There will be a charge the full amount, despite time deducted from your session (example- the session is for 5PM and you arrive at 5:10PM, the session will still end at 6PM).
4. If you have documented valid reason for not being able to attend a session (due to illness or other factors like an accident),...