Cancellation and No Show Policies

I value my time spent teaching and your time spent learning. In order to facilitate the scheduling of lessons, I use the following cancellation and no-show policies:

1. If you are unable to attend a scheduled online session, please send me a message through the Wyzant Messaging system 24 hours or more before start time of scheduled lesson. If done so, no charges will be applied to your account. If a student asks for a cancellation/rescheduling of lesson less than 12 hours in advance of the scheduled lesson, a cancellation fee will be assessed.

2. No Show: If you are more than 15 minutes late to a session / fail to show up and did not communicate to me that you are going to be late / absent before the session began, I will consider it as a "no show" and charge the full cost of the session.

3. If you are late to any session, but it is not considered a no-show as per my policy, we can continue the session. However, you will be charged the full amount, and the time will be deducted from your session (i.e. if the session is for 5PM and you arrive at 5:10PM, the session will still end at 6PM).

5. Please note also, if we have a session scheduled and time goes over by 15 minutes or more, I reserve the right to log the session as the actual time of the session (i.e. if the session is scheduled for 1 hour, but we are tutoring for 1 hour and 30 minutes, it will be logged as a 1 hour and 30 minute session), so this can incur an extra charge (in this case 30 minutes extra, so half of my rate will be charged in addition to the 1 hour rate ).

6. Extenuating circumstances will be taken into consideration in the event of a cancellation or no show.

Thank you!


Sally Y.

Multi-language-speaking Violin and Music Theory Tutor

5+ hours
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