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Gail Morrison - cancellation and late policies

Thank you for respecting my time as much as I respect yours.  Effective February 12, 2020, I will be implementing the following policies:
 
Cancellation Policy:
  • Out of respect for your time, if I need to cancel a lesson less than two hours from the start of your lesson, your next lesson will be free.
  • If you cancel in less than two hours from the start time of our lesson, you will be charged a 50% cancellation fee.
  • If you cancel after I am in my car to travel to your location or within 30 minutes of your lesson time (whichever comes first), you will be charged 100%.
  • If you have a standing lesson with me and you cancel more than two times in an eight week period, all future cancellations will be charged at 100%.  This policy will be applied on a rolling basis.
Late Policy:
  • Out of respect for your time, if I am late for a lesson by more than fifteen minutes, your next half-hour of tutoring will be free.
  • If I arrive at your house and you are not home, I will wait fifteen minutes.  If you arrive within 15 minutes, I will complete the lesson and you will be charged for the full appointment.  Extending the appointment beyond its completion time will be offered at my discretion.  If you do not arrive within 15 minutes, the lesson will be considered canceled and you will be charged for the full session. 
  • If you travel to my location or if you are an online customer, you will be charged for the full period of our appointment regardless of late arrival.  Extending the appointment beyond its completion time will be offered at my discretion.
  • If you travel to my location or if you are an online customer and you do not show for the appointment for 15 minutes, the lesson will be considered canceled and you will be charged for the full session.
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$25p/h

Gail M.

A Passion for Math and Helping Students

50+ hours
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