Please give notice at least six hours before the start time of a scheduled session if you have to cancel or reschedule for any reason.
- If you cancel a scheduled session less than 6 hours in advance but at least 30 minutes before the start time, a fee of up to 50% of the cost of the lesson will be charged.
- If you cancel a lesson later than 30 minutes before the scheduled start time, a fee of up to 100% of the cost of the lesson will be charged.
- If you show up to a lesson late, the charge for the lesson will still be for the duration between the scheduled start time and the actual end time. If you are more than 30 minutes late to a session and have not communicated that you will arrive late, the lesson will be considered cancelled and a fee of up to 100% of the cost of the lesson will be charged.
- When calculating a cancellation fee, a session duration of one hour will be assumed in all cases unless a different duration has been agreed upon beforehand.