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Appointment Cancellation Policy

Effective 10 March, 2012

All cancellation notices must be made by telephone, not email or text. You must leave a voice mail if I am not immediately available to answer your call. I will respond by both telephone and WyzAnt email.

My cancellation policy is as follows:
Greater than 24 hours until appointment: No charge, thank you for your courtesy!
4-24 hours until appointment: Charged for one half-hour (0.5) at agreed upon rate.
Less than 4 hours to appointment: Charged for one hour (1.0) at agreed upon rate.

There is no charge to reschedule an appointment within the same week, if available. I will sincerely attempt to accommodate rescheduling requests. A rescheduled appointment is subject to the above cancellation policy.

Take care, take charge, make it a positive day!

Esteban G.