Shaye is a returning student who was constantly telling me she could not do the class, but felt that she needed a developmental class. She lacked confidence. She is busy with a full-time job, husband and children. I so felt her pain. She took her first lesson alone and earned a 10% on Ouiz 1. I tutored her for Quiz 2 and she earned a 60%. She was still down, but I explained to her that it was a lot better than her Quiz 1 and that it was significant improvement and not to give up. Encouragement and belief in a student goes a long way. We met a couple of days later reviewed, retook the Quiz, and she made 100% on the same Quiz 2 retake. Congratulations, Shaye.