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Wyzant

We now support separate online and in-person hourly rates.

On December 6, 2018 we announced the upcoming launch of separate online and in-person hourly rates. For some background on why added this feature and some tips on how to use the separate rates strategically, check out this blog post.

Setting your default hourly rates

Tutors who are certified for online tutoring will have the option to set a separate online and in-person hourly rates on their Rates and Policies page.

Technically, every tutor who is certified to tutor online will have an online hourly rate, even if you are opted out of showing up in online searches. The settings on your Profile Visibility page will still control what searches you show up in and what rates are visible in the Policies section of your tutor profile.

If you are certified to tutor online, but do not want to offer different in-person and online rates, set these two values to be the same amount. Tutors who are not certified to tutor online will still be given the option to schedule or submit online lessons, but in these cases the tutor’s default in-person hourly rate will be used.

As always, your updated default rates will not apply to existing students. Your updated online and in-person rates will affect, a) students who contact you after the change is made and, b) students who have not contacted you in over 90 days and who have never received a lesson from you. If you want to update in-person or online rates for existing students, you will need to do so on a per-student basis by requesting a rate change from your Student Connections table.

View if certified for online tutoring:

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View if not certified for online tutoring:

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Tutors certified to tutor online can also update their online and in-person hourly rates through the iOS and Android Mobile tutor apps.

Setting custom student rates

As we know some tutors provide both in-person and online tutoring for the same student, you will be able to set two separate custom rates - one in-person and online - for each student from your Student Connections page.

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These rates can be updated separately. In order to update a custom student rate use the appropriate rate change request form. If you are not certified to tutor online, you will not see an online rate listed on the student tables.

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Selecting a rate when scheduling or submitting a lesson

When scheduling or submitting a lesson with a student, hourly rates will be listed next to the Lesson Type in the Lesson Details section. The hourly rate listed beside the lesson type - in-person or online - will reflect the default rates list on your Rates and Policies page or (if available) the custom hourly rates for that student listed on your Student Connections page. As noted above, tutors who are not certified to tutor online will still be given the option to schedule or submit online lessons, but in these cases the tutor’s default in-person hourly rate will be listed.

Scheduling a lesson if certified for online tutoring:

Available online and in-person hourly rates will be listed next to the appropriate lesson type.

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Scheduling a lesson if not certified for online tutoring:

Both online and in-person lesson types are available to choose from when scheduling a lesson, but only your in-person rate is listed, as an online hourly rate is unavailable.

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Submitting a lesson if certified for online tutoring:

Available online and in-person hourly rates will be listed next to the student in Step 1 and the appropriate lesson type in Step 2.

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Submitting a lesson if not certified for online tutoring:

Only the in-person rate will be listed in Step 1. In Step 2, both online and in-person lesson types are available to choose from when submitting a lesson, but only your in-person rate is listed, as an online hourly rate is unavailable.

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What rate will students see?

In tutor search and your profile, students will see the hourly rate that best matches their search - in-person or online - and your stated tutoring preferences.

In messaging, students will see the hourly rate that best matches their search - in-person or online - and it will show custom students rates if available.

When submitting job applications, the rate shown in the UI will be the rate that best matches the student’s search - in-person or online. As always, you can edit this rate before submitting the job application. If you and the student begin working together, this edited rate will become their recorded custom rate for the lesson type the job was for.