I’ll begin by telling you about my professional background. I have been a registered nurse, BSN for over 20 years graduating from Fitchburg State College. My clinical experience began as a medical-surgical nurse in a small community hospital.
Shortly after graduation I was recruited by one of my former instructors to teach a clinical medical assisting course offered through the adult education program at Middlesex Community College, in Bedford. My evaluations were excellent. At this time I also became a first-aid instructor through the Red Cross and a CPR Instructor through the American Heart Association.
I moved from the acute hospital setting into eventually managing a "walk-in" physician's office in Cambridge. This environment is a bit like the emergency room, you never know what is going to walk through the door. The physicians I worked with were wonderful teachers and it was in this venue that my clinical assessment skills were honed.
A private organization owned a number of these walk-in physician offices. After working as a practice manager for nine months I was asked to move to the corporate office. Here I helped grow the services of an occupational health department. Eventually, I became certified as an occupational health nurse.
This role entailed a lot of teaching to both staff and clients. Staff was primarily trained in the use of diagnostic testing equipment used to do employment screening tests. Training for clients consisted of teaching their employees about substance abuse and where to get help if needed. Client supervisors were educated on how to recognize a troubled employee and how to properly handle the situation.
Eventually, I taught classes to nurses related to occupational health through the Center of Continuing Professional Education at the Harvard School of Public Health. During this time I also presented at educational sessions at the National Association for Occupational Health Nurses.
Further along in my career I changed directions. I took a position as the Director of Admissions for a specialty hospital. In this role I clinically evaluated patients to determine their appropriateness for admission. This was also another opportunity to refine my clinical assessment skills. The patients I evaluated were typically in an intensive care unit with medically complex conditions. Again, one of my responsibilities was to educate staff and management in customer service skills. While in this position I decided to further my education in adult learning.
I graduated with a Masters Degree in Management with a concentration in organizational development and adult learning. From the Director of Admissions job I was recruited as an Educational Consultant for a company called InterQual a division of McKesson. Here I traveled all over the country training nurses in hospital and insurance companies how to use a proprietary software program used to determine a patient's medical necessity of services. Typically, training occurs in small group classroom type settings. However, I provide one-on-one training (“tutoring”) at least 2-3 times per year.
It's been over 10 years since I've been in this field. I’m an independent contractor working part-time with a different company. My travel has expanded to Canada and the United Kingdom. My primary focus is to ensure that client's understand the importance of a patient being at the proper clinical level of care, how that's done, what the ramifications are if the patient is not and how to collect and use data to identify opportunities for improvement.
Enough about my experience, so what's my teaching style? I'm very approachable, patient and non-threatening. My first priority is to be sure you are comfortable and relaxed with me then the learning can begin. We'll talk about where you need help and work together in developing a learning plan that will work for you. I will not talk at you but work with you to help you understand the material. Most of all we'll have fun. Learning always takes place in a fun environment!
I look forward to the opportunity to work with you!
Wanda hasn’t set a schedule.
Wanda is very kind and caring. She is very knowledgeable and really wants to help you succeed in your goal. Wanda has provided me with photocopies of information that she had or information she had looked up on google. She has a lot of information on taking the NCLEX exams and what to look for in the questions and how to decide which answer is best. I truly appreciate all she is doing for me.Susan, 11 lessons with Wanda