Objective
To obtain a position that utilizes my management, interpersonal, customer service and computer technology skills.
Education
• Bachelor of Science, Business Management
Minor in Social Studies, July 2005
Central Methodist University
Fayette, Missouri
• Associate of General Studies, May 2003
Garden City Community College
Garden City, Kansas
• High School Diploma, May 2000, Wichita Heights High School
Experience
• Harrington Health
Wichita, Kansas
Business Analyst, March 2008 to present
Audit claims using the AS 400; print reports and insert information in
excel; transfer, retrieve, and upload files using ftp pro;
• CCH Tax and Accounting, A Wolters Kuwer Company
Wichita, Kansas
Business Tax Support Representative, July 2007 to December 2008
Provide tax support for 1040, 1120, 1120S, 1065, 1041, 706/709, 990, 5500, fixed asset and tax planning software programs to ProSystemfx clients; assist in testing products relative to tax compliance issues prior to product releases; support tax analyst with quality assurance and problem solving within the software.selected by upper management to develop training materials and train new employees on ProSystemfx programs (Individual Tax, Fixed Asset, and Tax Planning).
• NuComm of Wichita, KS
Customer Service Representative, August 2006 – October 2006
Set up cable accounts for customers using a computer system; received inbound calls regarding customer dissatisfaction; handled trouble shooting issues; updated customer accounts.
• Haverty’s Furniture of Wichita, KS
Delivery Assistant, January 2006 – May 2006
Assembled furniture in the warehouse; used a map to find direction to the customer’s address; assisted the truck driver with delivering furniture into the customer’s home.
• LA Fitness of Dallas, TX
Front Desk Supervisor, October 2005 – January 2006
Used an internal computer system to set up and enter information related to member accounts; answered and directed incoming calls from current and potential members related to member services; coordinated member fitness programs; supervised a team of five front desk employees.
• Lynette Woodard Recreation Center of Wichita, KS
Program Specialist and Scorekeeper, summer of 2001-summer of 2004
“Hoop-it Up” program
recorded scores for program’s basketball games; responsible for handling the scoreboard; assisted directors and other staff during the program.
• Lynette Woodard Recreation Center of Wichita, KS
Assistant Supervisor, summer of 2004“Summer of Discovery” program
Supervised children daily; chaperoned and monitored youth participants on field trips; supervised participants’ recreational activities.
• Boys & Girls Club of Wichita, KS
Supervisor, summer of 2000
Supervised daily summer program activities for youth participants; led and chaperoned group activities for youth.
Computer Skills
• Microsoft Word, Power Point, Microsoft Access, Microsoft Excel
Activities and Honors
• Beautillion Scholarship Program, Wichita Chapter of Links, Inc.,
1999 -2000, recipient of 2nd place to “Mr. Beau” award
• Athletic Scholarship, Garden City Community College, 2001-2003
• Athletic Scholarship, Central Methodist University, 2003-2005
• Academic Scholarship, Tabernacle Baptist Church, 2001-2005
*References available upon request