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Personable and highly experienced Educator, Administrator and Healthcare Specialist seeks challenging career-continuation where past achievements, creativity, extensive skill-set and strong capabilities will most fully contribute
to growth, productivity and the meeting of organizational objectives.
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SUMMARY OF
QUALIFICATIONS • 14 Years of achievement as an Educator
• 10 Years in Managerial/Administrative roles; 24 years in Healthcare Industry
• Doctor of Healthcare Administration; Ed.D. Candidate in Healthcare Education
• Experienced in specialized areas of:
* Program Development & Mgmt. * Healthcare Administration/OSHA
* Healthcare Education * Curriculum Development/Clinical Labs
* Strategic Partnerships * Accreditation / Regulatory Compliance
* Marketing / Customer Service * Career/Professional Development
* Library Development * Allied Health / Certificate Programs
• A skilled classroom instructor including undergraduate/ postgraduate courses as well as allied certificate programs
• Strong organization and communication skills; productive under pressure
• Recognized for excellence by Administrators & members of the healthcare community, citing: “positive personality…professional experience…high level of energy coupled with a sense of humor…integrity & honesty…adapts very well… ability to communicate to others that they are worthy…fosters a sense of teamwork among her students…a spirit of participation…help[ed students] achieve academic excellence…students exceed[ed] their own expectations of themselves…[made subject] fun and engaging…made an invaluable contribution”
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CAREER ? Developed new, accredited education programs for multiple institutions
HIGHLIGHTS ? Grew revenues over 30% for one recent employer via new systems & procedures
? Increased client base 40% for multiple branches with a former employer
? Numerous awards nationally, incl. “Who’s Who” in Manchester NH Leadership
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PROFESSIONAL EXPERIENCE
February 2002 HEARTBEAT OF AMERICA, INC., Randolph, Massachusetts:
- Aug. 2008 Director, Training Center–CPR/BLS/seminar programs for the healthcare provider (reporting directly to Co. President)
— Engineered start-up & marketing of BLS (basic life support) program
— Managed all aspects of the day-to-day operations, including: accreditation process, funding, budget development, customer service and general oversight
2006 to 2007 SOUTHCOAST HEALTHCARE TRAINING, Fall River, Massachusetts:
Adjunct Professor of Allied Health, Science Department–allied health certificate programs for this institute of specialized learning
— Responsible for:
• writing educational materials • revisions & updating of courses
• teaching (phlebotomy, ECG tech., medical assistance…)
2003 to 2006 WILLIAM C. FRAZIER HEALTH & WELLNESS CENTER, Braintree, Massachusetts:
Director, Wellness Ctr.–training & educational facility
— Developed new training programs, seminars and workshops, including:
• women’s health & wellness • grief management
• smoking cessation • leadership (for businesswomen)
2001 to 2002 MASSACHUSETTS BAY COMMUNITY COLLEGE, Wellesley, Massachusetts:
Adjunct Program Director–Phlebotomy/ECG Technician Certificate Program
— Developed, managed and taught Program, involving:
• curriculum development • staffing
• budgeting / cost-control • development of a clinical laboratory
— Created successful internship program in Greater Boston area
1997 to 1999 BRISTOL COMMUNITY COLLEGE, Fall River, Massachusetts:
Program Coordinator–Medical Assistant
— Directed all aspects of Program, including budgets, marketing & admissions
— Achieved full, RMA affiliation for Program and design and implemented new
student clinical laboratory.
1996 to present ALL STAR STAFFING, LLC., Boston, Massachusetts:
Vice President, Career/Professional Development (HRD OSHA & HIPAA employee training)
— Developed and revised Co.’s plan-handbook & health-testing materials for OSHA & blood-borne pathogen exposure control and applicant health testing
— Successfully ensured continuously improving workplace safety & health of Co.’s staff/workers via education/training, outreach and key partnerships
1993 to 2000 NEWBURY COLLEGE, Brookline, Massachusetts:
Program Director–Associate Degree program in Medical Assistance (1999 - 2000)
— Supervised all academic and administrative aspects of Program, including:
• curriculum development • coord. with Admissions/Marketing
• supervising teaching staff of 42 • recruiting (faculty & staff)
— Increased enrollment via articulation agreement and scholarship opportunities with another college
— Personally achieved accreditation for Program with AMA
Adjunct Professor–AAS-degree program in medical assistance (1993 - 1997)
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OTHER * Curriculum Consultant, Instructor, Med. Asst. .–Quincy College (‘91)
EMPLOYMENT * Graduate Instructor–Cambridge College, Cambridge MA (‘97-‘98)
* Lead Clinical Instructor, Assoc. Degree –Burdett College, Boston (‘96-‘97)
* ECG/Phlebotomy Technician–Harvard Community Health Plan (‘84-‘95)
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FORMAL EDUCATION
NOVA SOUTHEASTERN UNIVERSITY, N. Miami, Florida:
Candidate for Ed.D.; SPECIALTY–Healthcare (1999-2001)
CAMBRIDGE COLLEGE, Cambridge, Massachusetts:
Master of Education (M.Ed.) (1997)
Bachelor of Science (1996)
CORINTHIAN COLLEGE, Boston, Massachusetts:
Diploma – Medical Assistance Program (1984)
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CERTIFICATION Notary Public–National Notary Assn. #153149711
Instructor, BLS/CPR–American Heart Assn. (‘94- )
Site Surveyor–American Assn. of Medical Assistants’ Endowment (‘98)
Certified Medical Assistant, American Assn. of Medical Assistants’ 2003-
present.
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AFFILIATION Vice President–American Society of Medical Assistants, Greater Boston Chapter
Program Board Member–Cape Cod & Massasoit Community Colleges’ Medical
Assistant Certification programs
Randolph Chamber of Commerce; Business Network International (BNI)