Career Profile:
Office Support Professional with strong organizational and interpersonal skills, able to multi-task a variety of responsibilities and challenges.
Related Skills:
? Microsoft Access ?Outlook ?Excel ?PowerPoint ?Microsoft Word ?Visual Basics ?Programming
? Financial Accounting ?Customer Service ?Trainer ?Written Communication ? Filing ?Bookkeeping
Bilingual: English and French.
WORK EXPERIENCE:
New Leaf Company (previously PREHAB) - Mesa, Arizona
Therapeutic Foster Parent
Type of Business: Rehabilitation Center 2005 – Present
• Provided care for daily living in personal residence
• Submitted weekly reports for the client
• Monitored client’s daily medication and medical needs
• Provided tutoring and educational program assistance
• Attended and participated in monthly meeting to address progress and personal needs of client
B&B Services, Inc. - Mesa, Arizona
Administrative Assistant / Computer Consultant 2007 - 2008
Type of Business: Bank Repossession Home Contractor business
• Developed Tracker Software using Microsoft Access; Software installed on 3 Personal Computers / 1 as server.
• Office clerk: mailing, printing, filling,
• Retrieved picture from digital camera / Created folder
• Sent images utilizing the internet according to Banks’ standards
• Report to owner to meet the needs of the staff
• Provide Customer Service / Conduct Financial Transactions
Domestic Coordinator – Mesa, Arizona
Homemaker 2003 – 2005
• All aspects of providing for a home: Cleaning, cooking, washing, drying
• Childcare : Feeding, teaching, playing, developing the child’s good manners
• Daily Internet usage
• Financial Bank Transactions
Formation Recruitement Conseil en Informatique - Republic of Mauritius
System Analyst/ Microsoft Office User Specialist (MOUS) Trainer 1999 –2003
Type of Business: Software Counseling/Training Program
• Analyze client needs
• Create / Test / Implement software using database
• Conduct Financial Transactions
• Travel to clients’ business
• Install software into customer’s personal computer
• Personally train customer on software (Excel, Word, PowerPoint, Outlook, Access, VBA, VB)
Amour Nathalie Wright
Maiden name Amour Nathalie Abdool Raheem
Home (480)464-0010/Cell (480)334-7083
amourslemar@msn.com
WORK EXPERIENCE: continued
Home Based Business – Republic of Mauritius
MOUS Teacher 2002 – 2002
Type of Business: Training Center
• Personally train customer on Microsoft Office (Excel, Word, PowerPoint, Outlook, Access)
• Teach French
• Provide Customer Service
• Conduct Financial Transactions
PentaFour Ltd – Republic of Mauritius
System Analyst Programmer 1997 – 1999
Type of Business: Programming Company
• Analyzed client needs
• Provided Customer Service
• Maintenance / testing on already created software
• Travel to clients’ business
• Install software into customer’s personal computer
• Personally train customer on software (Excel, Word, PowerPoint, Outlook, Access, VBA, VB)
• Managed Software
EDUCATION:
Mauritius Chamber of Commerce and Industry, Republic of Mauritius
• Associates Degree - Computer Science
Private Secondary School, Republic of Mauritius
• Certificate to Teach - French Literature and Principles of Accounts
ADDITIONAL CERTIFICATIONS:
Mesa Community College
• Bookkeeping Theory & Practice at GPA of 4.00
New Leaf (previously Prehab)
• CPI / CPR
Formation Recruitement Counseil en Informatique (Rep. Mauritius)
• Microsoft Certified Professional - Visual Basic
• Microsoft Access 2000
• Microsoft Excel 2000 Expert
• Microsoft PowerPoint 2000
Maingard Piat Association (Rep. Mauritius)
• Certification - Train the Trainer
Industrial and Vocational Training Board (Rep. Mauritius)
• 5 year Certification Trainer - Information Technology Level 3
REFERENCES AVAILABLE UPON REQUEST