EDUCATION
University of Tamaulipas, Tamaulipas, Mexico
4 years Accounting (Not diploma)
COMPUTER SKILLS
Proficient in MS/Word, Excel and Outlook, PowerPoint, ACAPS application, Merlin system, Lotus Notes. BMS System.
LANGUAGES
Fluent in Spanish and English some Italian
WORK EXPERIENCE
CUMMINS POWER SYSTEMS, INC Rocky Hill, CT 10/06 - Present
Service Administrative Assistant
responsibilities
-Gathering and presenting information used in measuring all production activities performed by Service and parts persons. This information will be used to improve efficiencies and production in these areas.
-Manage the branch DSCSM Measurements and present monthly reports of the DSCSM CSI index to Service manager.
-manage and administer guarantee process including the input of the coupon into the BMS System, mailing the coupons to the customers and maintain a log of all transactions. Report to appropriate Cummins Inc. representative on monthly results.
-Keeping a daily ( or as appropriate) balanced record between invoices and cash register receipts, credit card receipts, and checks. reporting any discrepancies to management immediately.
-Assisting in other areas of the office when needed for a variety of reasons such as vacations, sick and personal absences and phone coverage during lunch periods.
DCF Behavioral Health Partnership, Rocky Hill, CT 07/2006 - 09/06
Case Manager Assistant
Responsible for
- Updating new information on open/closed cases.
- Create CPT packets for placements.
- Create UR's, which is a very detailed description of the child's history.
- Fax placement requests to appropriate facility.
- Create new folders for new cases
DEPARTMENT OF ADMINISTRATIVE SERVICES 02/06 - 06/06
HUMAN RESOURCES STATE OF CONNECTICUT, Hartford, CT (temp)
OFFICE ASSISTANT
Responsible for
- Entering data into excel spreadsheets.
- Distributing of mail to various departments.
- Filing important documents for the state.
- Handling inbound and outbound calls.
BANK OF AMERICA, Farmington, CT 09/05 - 02/06
LOAN FULFILLMENT CENTER
Responsible for
- Processing loan and line of credit.
- Verifying information from customers applying for loans.
- Verifying customer’s credit report.
STATE DEPARTMENT OF EDUCATION, Hartford, CT (temp) 03/05 - 06/05
ADMINISTRATIVE ASSISTANT
- Entering data into excel spreadsheets.
- Filing important documents for the state.
- Handling inbound and outbound calls.
- Posting job opening
BANK OF AMERICA, East Hartford, CT (temp) 01/05- 02/05
ADMINISTRATIVE ASSISTANT
Responsible for
- Processing and distribution of taxes payments.
- Keeping track of data utilizing a spreadsheet format in Excel.
ACCESS AGENCY, Willimantic, CT (temp) April 2004
ADMINISTRATIVE ASSISTANT
Responsible for
- Distributing of mail to various departments.
- Organizing files.
- Handling and distributing customer calls.
- Word processing.
University of Connecticut, Storrs, CT (temp) 02/03 - 03/04
ADMINISTRATIVE ASSISTANT FOR ADMISSIONS DEPARTMENT
Responsible for
- Maintaining confidential student documentation
- Distributing of mail to various departments
GRUPO SANTANA VEGA, Mexico City, Mexico 01/02-01/03
ASSISTANT ACCOUNTANT/PUBLIC RELATIONS
- Calculated and provided payroll documents for company employers.
- Checked on a daily basis account information including balances for Grupo Santana Vega.
- Conducted collection services, which included calling customers who were provided credit by the company.
- Kept track of and provided receipts to company customers.
MEXICANA AIRLINES, Mexico City, Mexico 02/00-01/02
AIRLINES REPRESENTATIVE
- Handled check-in assistance for customers, in particular, the distribution of boarding passes.
- Aided customers in locating lost luggage.
- Collected information for previous flights boarding documents, luggage distribution, flight departure and arrival information.
- Provided this information to the main headquarters of Mexicana Airlines, located in Mexico City.
Government of Tamaulipas, Tamaulipas, Mexico 01/93 - 01/00
SECRETARIAL/CUSTOMER RELATIONS
- Entered data for tax bills.
- Collected tax payments from company representatives.
- Handled phone calls and provided assistance for company representatives who had disputes regarding theirs tax bills.
- Dealt directly with the general public.
- Examined forms with accuracy according to Tamaulipas laws.
- Verified proof of ownership, title bill of sales on motor vehicles, trucks, boats and trailers.