Initially, I was a bit frustrated with your service. One of your tutors had initially indicated she might be available but then was quite remiss in getting back to me on whether she could meet at specific times/dates. It was frustrating and, in my opinion, unprofessional.
Ultimately, though, we made contact with another tutor who was much more responsive in terms of coordinating on meeting times/dates. When he visited our home, he quickly assessed my son's needs and worked with him intensely on addressing them. He sent follow-on messages offering recommendations for my son to take up between lessons. My son seemed to develop a good rapport with the tutor and was conscientious about completing assignments between lessons. Overall, we were very pleased and I anticipate we may call on your service and even this particular tutor next academic year.