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Testimonials and how a good tutor can get a bad rating!

Hi prospective students/parents!

If you've gotten here, you are probably looking at my profile wondering, "Should I hire her?" "What is this tutor like?"

I have here, testimonials from my past students (from my other tutoring website): From Calculus to multiplication tables... and my favorite subject is SAT math.

"Thank you Melinda. She said you were amazing. Thank you for your patience with our delay.
Lets stay in touch.
Carmen"

Sonia R.
Melinda is very thorough and knowledgeable. She wants to make sure the material is understood and will go out of her way to help.

Zoey M.
What sets Melinda apart from other tutors I've had in the past is that not only is she very smart, she is great at communicating and teaching how to solve problems utilizing different methods. She is always on time for the sessions (you actually get the full time you pay for, surprise!), provides valuable feedback and is so professional. Not to mention, she is so sweet! Thanks Melinda, you helped me get a better grade in class! -Zoey

"Hello!

So I wanted to share a quick story with you. Anthony just called and was very excited to tell me about his day. He passed his multiplication test (I think it was the 3s) and moved up to a higher math group today! He was so excited and proud of himself! He also went to bed with his tiger last night and it's now proudly on display in his room!

I just wanted to thank you for all of your help! I think it's definitely helped him gain confidence in what he's doing at school. Again, I so very much appreciate all that you've done for him!

Gina"

"Hey Melinda!
Just wanted to thank you for all your help with my chem class. I received a B! Valerie"

(The computer kicked the student out of her exam unfinished so she worked very hard to make up her grade)

Now let's get to the meat of the subject today.

How can a good tutor can get a bad rating?!
- Simply put, high expectations of a one time tutoring session.
- Student did not like to actively participate.

First of all, there is nothing wrong with getting a tutor right before the final. But there's also no guarantee that the tutor will bend over backwards to meet with you, especially when tutors have many regular students for regular income. I try to make time for one-time students and additional time for my regular students before their tests, because that's when they need a tutor the most!

Here is the breakdown of my efforts for 3 stars:

I followed the parent's request to bring a test to help gauge this student's weak points. I provided problems with answers and a breakdown of what problem covers what section that could be solved outside of our one session.

We covered the review questions the student's teacher provided (I suspect my student wanted me to say, "here, copy this method.").

When we couldn't finish in their allotted time, I went home, did the extra problems and sent out the solutions soon thereafter because I knew the student would need to do it the very next day.

My student needed to review all the volume equations in one place so I provided a cheat sheet to memorize.

I am more than open and honest and if not thorough in addressing any concerns.

I hope what I wrote here will offset the 3 star review that I am not happy about. If you took the time to read this blog, please let me know!

Thank you.

Sincerely,
Melinda T.