I have over 25 years IT related experience. While attending the University of Houston, I worked in the computer department as a work study student. I assisted students to resolve issues related to their coursework. I worked with students at various stages; those who were just beginning and were learning to use the computer to graduate students who needed support when debugging complex programs. I also assisted the instructor in preparation and grading of assignments. I recently helped my son who is attending college with his math and science classes. In the past, I have helped my wife to successfully take and pass the professional RN "NCLEX" exam. I am currently employed as an IT/Systems admin. I provide technical support to office employees and sales reps in the field. For example, I instruct employees on how to use Microsoft products, Intuit programs, Adobe products and other application software. I troubleshoot and resolve hardware/software issues while at the same time ensuring high performance and maximum security. I also set up remote access and configure hand-held devices to enable employees to work away from the office.
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