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I am a 37-year-old married female with a flexible schedule, patience and responsibility. I hold a Master's in Communication Management, and a Bachelor of Arts in Journalism: Public Relations from the University of Southern California.
With over 10 years professional experience in finance/accounting, mortgage/banking; higher education; multi-media/entertainment and marketing/advertising, my portfolio is comprised of work for Citigroup, Incorporated; Boston College and AT&T/Cablevision Corporation.
My strength is in communications with strong language and writing skills, public speaking and presentation abilities; understanding of English grammar and reading comprehension. , I offer technological proficiency in all Microsoft Office Suite products, including relational databases, financial applications and reporting tools.
Communications Professional experienced in multi-media organizations, including AT&T / Cablevision and DirecTV Incorporated. Also, skilled in contract engagements in higher education and technology, including: project coordination, business analysis and reporting to senior management at Boston College and University of California at Irvine; as well as, two years freelance work for travel and hospitality clients, including: Sheraton Hotel – Gateway, Sheraton Grande Hotel – Downtown and Sheraton Universal in Los Angeles. Established reputation for rapport building and strong verbal and written abilities driven to meet / exceed stakeholder objectives and deliver timely information / address public concerns in a forthright and proactive manner through the effective articulation of organizational change and creative implementation of sustainable improvements for long-term success.
• Continuous Improvement • Communications Law & Policy • Quality Assurance / Management
While attending USC, I worked as a Graduate Student Employee in the Annenberg School for Communication and Journalism for the Director of Master’s Programs; and developed/identified program outreach opportunities including recruitment strategies and events with local alumni. I attended trade association and networking events in Orange and Los Angeles. I also hosted information sessions, and interviewed with prospective students interested in applying to the graduate Master's programs at Annenberg. I can and would be happy to assist students in their search and application process for obtaining a higher education.
My education at the University of Southern California, Annenberg School for Communication included most recently includes a Master’s in Communication Management (Emphasis: Communications Law and Policy) in 2010. While an undergraduate in the Annenberg School for Journalism the Bachelors of Arts, Public Relations curriculum was rich in print/broadcast journalism, grammar – copy editing and writing as part of the degree requirements. My prior job duties included:
• Assisted writing copy and executing direct marketing / direct response marketing tactics for DirecTV.
• Coordinated press materials, production schedules and status reports between client and agency.
• Worked directly with Deutsch Advertising agency, network programmers, sports leagues, internal marketing, creative, brand and legal departments to write, secure and coordinate television and print media.
• Reviewed and edited marketing design and copy; and DirecTV television marketing with attention to detail, brand / legal and copyright restrictions, client logos and photography.
• Updated and / or revised marketing layout and content to satisfy internal policies, client requirements and media objectives, focusing on brand-specific promotions or corporate marketing strategies to acquire new customers and marketing space.
I have advanced proficiency and more than 10 years using Microsoft PowerPoint.
As part of my ongoing job responsibilities at AT&T/Cablevision Corporation and more recently while employed with Citigroup, Incorporated I managed multiple projects using all Office programs. Constant desktop support using Microsoft Windows required I be well-versed in general computer functions to assist senior and executive management on a daily basis. I created, led and oversaw quality of training deliverables for multiple departments following integration of new / updated software. Cross-training staff to comply with different policies and procedures, I carried out in-person classroom style instruction on how to leverage upgraded technologies and reporting tools in PeopleSoft Financials System across business lines (e.g., purchasing, financial planning and analysis, etc.). I created print training materials for different audiences (i.e., requisition creators; buyers; approvers, etc.), developed and led web-based interactive trainings using teleconference capabilities for divisions nationwide. Then, Q&A materials and end user assessment surveys were distributed to ensure quality of training deliverables.
I am a former lifeguard with previous training in first aid and CPR. I was on the varsity swim team at Wellesley High School in Massachusetts and still maintain a regular swim practice. I have assisted youth with beginner swim skills as part of my past work experience and feel I would make an excellent teacher today with more years of experience and a positive attitude.
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