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I have done various of levels of tech support and systems training for 10+ years in my old corporate career. I am now in college to become a high school teacher of technology. I can do basic hardware installations. I've done software requirements, testing, installation, training and support. I am certified by Microsoft to teach all of their Office products (2000 version), as well as by WyzAnt for Excel, Word and PowerPoint. I've managed and maintained websites and databases. I have rudimentary skills in code writing as well. I am the person people in my life come to for tech support questions, as well as internet searching tips. I am a self-diagnosed Google addict, and use it as my tool of choice on my phone, laptop and desktop. I spend several hours on my computer daily ... chatting, purchasing, using Facebook and Craig's List, researching, having fun, doing homework, emailing, creating art, and more! I can help you ... and I would enjoy doing it as well!