I began teaching at ULL as a graduate assistant in the area of Speech/Communication/Journalism. After earning a Master of Science in Communication, I was hired by a local computer software company to write and publish their operator manual. After completing the manual, I was hired on as a help desk technician for the application, which was a medical practice management and patient/insurance billing system. I then moved up to training for the company, which took me to many different cities in the U.S., including San Francisco, Portland, Dallas, Tampa, New York City, Chicago, Boston and Miami to train administrative staff on using the program. I have been teaching and training in just about every computer job that I've had since then. I worked over 13 years as a computer support specialist for the U.S. District Court for Western Louisiana. I was also a part-time instructor for Remington College in the computer administration curriculum and was rated as an excellent instructor on my term evaluation. I now have my own computer business and contract out my technical and consulting services to companies that include K-Mart, Enterprise Rent-A-Car, Grand Isle Shipyards, Louisiana Environmental Monitoring, Hewlett Packard, Kyocera and even the U.S. Department of Justice. I have found that when both teaching and learning about office applications, operating systems (such as Windows 7) and how to get the most out of your computer, it is best done hands-on and one-on-one so that the student may get the most out of each lesson.
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