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Oakland Community College (Liberal Arts)
Microsoft Certified Professional specializing in corporate training, as well as developing business documentation. Highly skilled in theories and methods used in designing and delivering successful training programs and adult learning programs. Motivated, detail-oriented and analytical with both technical expertise and experience developing training material. Certifications and qualifications include CompTIA CTT+ Train the Trainer (Certificate of Completion); Microsoft Certified Trainer (MCT); Microsoft Office Certified Master 2010.
I am passionate about curriculum development and have been instrumental in designing successful training programs and preparing business documentation to improve effectiveness of programs, achieve goals and performance metrics, and enhance communication processes.
My specialities include:
* Corporate Training: Instructor-led and Web-based
* Curriculum/Program Development Microsoft Certified Professional specializing in corporate training, as well as developing business documentation. Highly skilled in theories and methods used in designing and delivering successful training… Read more
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I can assist with Computer Operations and Concepts, including using computer-based technologies to manipulate, create, store and retrieve information to express ideas and communicate with others.
I am a Microsoft Certified Trainer. Beginner and intermediate courses available.
I am a Microsoft Certified Excel Expert. Beginner, intermediate, and advanced courses available.
I am a Microsoft Certified Outlook Trainer.
I am a Microsoft Certified PowerPoint Trainer. Beginner, intermediate, and advance courses available.
I am a Microsoft Certified Trainer (MCT). I provided training of Windows XP Vista and/or 7 to technical analysts. I provided technical support, Windows XP Vista 7, to clients.
I am a Microsoft Certified Word Expert. Beginner, intermediate, and advanced courses available.
I am a freelance proofreader and document editor.
I have taken public speaking courses as a part of my college degree. I have been speaking publicly as a trainer for 5 years. I have trained others on how to speak publicly. I also have training documentation on speaking.
Yolanda H. passed a background check on 5/7/15. The check was ordered by Yolanda through First Advantage. For more information, please review the background check information page.
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