Tutor Procedures

Prior to tutoring a given subject, a Tutor must become certified by WyzAnt in that subject. To be certified in most subjects, the Tutor must pass a short multiple choice test. Other subjects require a written explanation of relevant experience, credentials or other information, as requested by WyzAnt. Tutors may not give Lessons on a subject prior to certification. WyzAnt reserves the right to determine certification status in its sole discretion.

Tutors may only commence communication with potential WyzAnt students via tutor’s WyzAnt email address. Tutor is not permitted to use his/her personal email address to communicate with students.

Tutors may also communicate with a student by telephone, but only after the student has appropriate billing information on file with WyzAnt. Prior to this time, Tutor may not request a student’s telephone number.

Each Tutor is responsible for confirming with WyzAnt whether a student has appropriate billing information on file before calling or meeting with the student.

Each Tutor should respond to student email inquires to the best of his/her ability. Tutors should respond to all student inquiries via e-mail within 72 hours even if not interested in accepting a new assignment.

Unless otherwise agreed upon between the Tutor and the student, the start time for a Lesson will be the time at which the actual tutoring began and the end time will be the time at which the tutoring ended.

Complimentary Lessons are permitted, but not before the Tutor has confirmed whether a student has appropriate billing information on file. Complimentary Lessons are at the Tutor’s discretion and WyzAnt is not responsible for payment for Complimentary Lessons.

Each Tutor should establish his/her own cancellation policy which should not be unreasonable and which, prior to institution, must be communicated to a student.

Tutors may adjust their hourly rate at any time. Following an adjustment in a Tutor’s hourly rate, the new rate will only affect students who contact the Tutor after the date of the rate change. Former students of that Tutor shall retain the rate under which they began tutoring with the Tutor.

Each Tutor may increase or decrease his/her hourly rate for a particular tutoring assignment, provided a student agrees to the temporary change. Tutor must communicate the temporary rate change to WyzAnt prior to invoicing.

Tutors are responsible for submitting their hours on WyzAnt.com for tutoring lessons completed. Tutors should submit lessons within seven (7) days of the lesson date. Tutors shall be paid on the 1st and 15th of each month. If the 1st or 15th falls on a non-business day, the payment will be sent on the next business day. 

Tutors may choose to receive payment via check or direct deposit. Depending on the method of payment and location of Tutor, the payment may take up to seven (7) days to be delivered.