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Q: How much does tutoring cost?
A: Tutors set their own rate depending on experience and cost of living considerations. Payment can be made on an hourly basis or according to one of the discount packages detailed below:
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Credit Package
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Discount
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Purchase Price
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$200 - $399
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5%
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$190 - $379
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$400 - $999
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10%
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$360 - $899
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$1,000 +
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15%
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$850 +
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Your first hour of tutoring carries a satisfaction guarantee and the unused portion of your purchase amount can be either refunded or transferred to another WyzAnt tutor. Please note that if you don't use the entire discount package, your refund will be adjusted to reflect the correct discount.
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Q: May I meet with a tutor for an interview free of charge?
A: In order to meet with a WyzAnt tutor, you must first add billing information to your account. Please note that no charges will occur until after a lesson takes place. We leave it up to our tutors to decide if they are willing to conduct an in-person interview without charging. Provided you have entered billing information and your tutor is willing to conduct a free consultation, you may schedule an appointment directly with your tutor.
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Q: When and how do I make payment?
A: The easiest method of payment is by credit or debit card via WyzAnt’s secure website. Once you have found a suitable tutor, just enter your credit/debit card information through your WyzAnt account. As soon as WyzAnt receives and verifies your billing information, you will be able to set up the first lesson with your tutor. You may also pay for lessons using a registered PayPal account, or by sending a check or money order directly to WyzAnt’s corporate office.
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Q: May I send payment by check or money order?
A: Yes, but WyzAnt will have to receive your check before your tutoring lesson. Please leave plenty of time or WyzAnt may have to notify your tutor to delay starting the lessons until payment has been received. Please make checks payable to WyzAnt, Inc., and mail to:
WyzAnt, Inc
1714 N Damen Ave
Suite 3N
Chicago, IL 60647
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Q: Are there different payment plans or discounts available?
A: Yes, many of our customers purchase a tutoring credit package and enjoy discounts of 5-15%. For more information, please refer to our tutoring packages listed below:
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Credit Purchased
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You Pay
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Discount
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$200 - $399
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$190 - $379
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5%
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$400 - $999
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$360 - $899
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10%
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$1000 +
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$850 +
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15%
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To purchase a tutoring package, simply login to your WyzAnt account and navigate to the secure payment page. After each lesson, your account will be debited the appropriate amount.
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Q: I just got an email from you saying that I’ve been charged the non-discounted rate for my tutoring lesson. I purchased a package, so I should be getting charged the discounted rate, right?
A: You are in fact receiving the discount. Here’s how: Let’s assume you purchased the $400 credit package and you paid $360. Let’s also say your tutor’s rate is $40 per hour. After a one hour lesson, $40 is debited from your WyzAnt credit. Remember, you got $400 in credit but paid only $360, so you received your 10% discount upfront when we gave you a free $40 in credit.
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Q: Why do I have to add a credit card before I can exchange phone numbers with tutors?
A: WyzAnt has this policy for two reasons. First, it helps ensure the legitimacy of the inquiries our tutors receive. Second, it provides WyzAnt with a means of collecting payment for tutoring lessons after they occur. Your credit card information will be encrypted in our database for added security and charges will only be made at your discretion or after a tutor submits a lesson review.
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Q: Am I permitted to pay the tutor cash?
A: No, all payment must be made through WyzAnt. We thank you in advance for your cooperation with this policy.
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Q: What happens if I don't use all of the credit I purchase in one of your packages?
A: WyzAnt will always refund the unused portion of your purchase amount. If you purchased a discount package but still have unused credit, your refund will be adjusted according to the discount range you would have fallen into based on how much tutoring you actually used.
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Q: I’m not comfortable making payment online, is there any other way?
A: All payments must be processed by WyzAnt directly. While WyzAnt’s interface is 100% secure, if you prefer to make payment by phone, you may call WyzAnt at 1-877-WyzAnt-1 to speak with a representative. You may also pay by check or money order; however, WyzAnt will need to receive this payment before you can exchange phone numbers or schedule your first lesson. All checks should be made payable to WyzAnt, Inc and sent to the address listed below:
WyzAnt, Inc
1714 N Damen Ave
Suite 3N
Chicago, IL 60647
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Q: Do I have to make payment before beginning lessons?
A: No, students do not have to pay prior to the first lesson. However, before tutoring can begin (or phone numbers can be exchanged), we require that students have a valid credit card on file. No charges will occur until after the lesson takes place. Only if you wish to purchase a discount package should you pay in advance.