How WyzAnt Works For Tutors

Finding Students Through Wyzant - Your Step-by-Step Guide To Getting Started

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Apply To be a tutor
How Can I Find Students to Help in my Area?

Please give yourself at least 20 minutes when applying to be a tutor. The entire process is completed online and we suggest doing the work at home so you have access to all the necessary information. We will ask for your basic information, education, resume, photo (optional), and a free response submission to be posted on your tutor profile. The next day, once we have reviewed your application, you will receive an email with a link that you must follow to confirm your application. Please note that you must become certified in each subject you teach by either completing a short multiple choice test or by submitting a written request detailing your experience.

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FAQ's

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General Questions

Q: How can I earn WyzAnt Rewards points?
A: With the WyzAnt Rewards program you can earn points when you receive student feedback, refer new tutors and students, leave WyzAnt feedback, or by writing articles and submitting videos for WyzAnt. You can redeem your points for their cash equivalent or save them up for other cool prizes like a vacation for two. To learn more about the WyzAnt Rewards Program, login and visit the My Rewards page.

Q: What is WyzAnt?
A: WyzAnt is a tutoring company that specializes in providing teachers, university students and professionals with part-time tutoring opportunities. We offer a technologically sophisticated online matching service for tutors and students. WyzAnt's tutoring subjects include a wide range of academic disciplines, musical instruments, and athletic instruction.

Q: Is this likely to become a full-time opportunity?
A: Most of our tutors work a few hours a week to supplement their income and make a difference in the lives of their students. While there are tutors who work more hours per week, please note that it requires time and a lot of persistence to establish a large client base.

Q: Are there any formal requirements to be a tutor for WyzAnt?
A: We review each tutor on a case-by-case basis so there are no formal requirements. You may leave blank any questions on the application that do not pertain to your educational and professional background.

Q: I have just applied to become a new tutor with WyzAnt. How long will it take for my application to be approved?
A: Applications will generally take 24 hours to be reviewed. You will receive a confirmation email once you have been approved to be a tutor with WyzAnt. If you do not see the confirmation email in your personal inbox, please check your SPAM folder and add info@wyzant.com and no-reply@wyzant.com to your address book to ensure you are able to receive all emails from WyzAnt.

Starting Lessons

Q: Am I permitted to exchange phone numbers with a prospective student?
A: Yes, but only after the client has entered valid credit card information. You will know whether or not you can give a particular student your phone number by looking at the messages at the top of the screen when you are viewing an email from that student.

Q: I am about to begin tutoring a new student. What do I need to do with WyzAnt?
A: WyzAnt monitors correspondence between tutors and students very closely, so by the time you are ready to begin tutoring a student, we will probably know. At this point, it is safe to assume that WyzAnt has already received the student's billing information. All you have to do is make sure you enter your hours into the WyzAnt system after each lesson.

Q: Once I find a client, do I just show up and tutor?
A: It is your responsibility to take whatever steps necessary to make sure that you deliver a great experience for the student. Discuss some of the details with the student in advance of the lesson so you are ready to help make a difference from the very first lesson.

Q: How do I prepare for a tutoring session?
A: This is up to you, but we do have several suggestions. First, talk to the student in advance of the lesson. If time permits, try to obtain a copy of the relevant textbook, course syllabus, etc. Your school library is an excellent resource. Second, try to get repeat business! The hardest tutoring session to prepare for is the first one with a new customer. For follow-up tutoring sessions, you will know exactly what's expected out of you, and preparing will be much simpler. Third, ask for help! WyzAnt can always find another tutor if you think you are in over your head.

Q: I just received notification that my WyzAnt registration has been approved. I did a search on the website in my area, but my profile isn't listed yet. When will I show up on your site?
A: Your profile should appear within 12 hours once you verify your email address.

Q: Does a student have to pay prior to the first lesson?
A: No, students do not have to pay prior to the first lesson. However, before tutoring can begin (or phone numbers can be exchanged), we require that the student has a valid credit card on file. No charges will occur until after the lesson takes place. Only if the student wants a discount package should he/she pay in advance.

WyzAnt Email

Q: Why is there a lock next to an email in my WyzAnt inbox?
A: There are two possible reasons why the message is locked. First, the student may have entered incorrect or incomplete information when signing up. Second, we may have placed a temporary hold on correspondence between you and a particular student while we try to resolve a dispute. In both cases, we will attempt to address the situation and put you in contact with the student.

Q: I received an email about a potential job but could not find that opportunity on the jobs page. Where did it go?
A: Jobs often get removed from the jobs page very quickly. Once four (4) tutors have emailed a student, we remove that student’s job. We don’t want you to waste your time emailing students who have already heard from several other tutors and we don’t want the student to get inundated with emails from tutors.

Q: You sent me an email warning me that I must reply to a student, but I already replied to this student. What should I do?
A: The system that sends these reminder emails is pretty reliable, so please take a moment to double-check your WyzAnt inbox to make sure you have no unread messages. Please also check your sent mail folder in order to verify that your response was actually sent. If the message was not sent, please try sending it again. If all these things check out, please let us know and we will look into the problem further.

Q: I can’t view my WyzAnt email. What should I do?
A: Older browser versions sometimes have trouble with WyzAnt’s email system. Please try updating your browser to at least Internet Explorer 7 or Mozilla Firefox 3.

Q: Why did I not receive notification to my primary email address that I had a new WyzAnt inquiry?
A: Please check your spam folder for the lost message and add info@wyzant.com and no-reply@wyzant.com to your address book. If the problem persists, please let us know.

Q: How do I respond to emails from WyzAnt about potential tutoring opportunities?
A: There are two ways you can receive job notices via WyzAnt:

1) WyzAnt will send you an email about a potential job opportunity. At the request of the student, we have notified several other tutors about this same job. To respond, login to your account and select Find a Student under the Tutors menu. You may apply for any job post on this page as long as you have successfully passed the appropriate subject certification exam. To apply, click the Contact link next to the relevant job post. If the specific job is no longer listed, it has already been taken by another tutor.

2) A student will find your specific profile while searching our site, and the student will email you directly. In this case, you are required to respond to the student within 72 hours. To do so, login to your account, follow the link to your WyzAnt email, and promptly start a dialogue with the interested student.

Q: Why have I not heard back from potential students I have contacted by email?
A: First, please check the sent folder of your email inbox to confirm that your messages were successfully sent. Next, please note that not all student inquiries will result in lessons. While it is unfortunate that a given student did not respond to your email, keep in mind that there are many other opportunities in your area.

Q: How do I send references to prospective students? The email filters prevent me from sending the email when I include phone numbers or email addresses.
A: In this case, please send information about your references with their respective contact information in an email attachment.

Subject Management and Certification

Q: How do I get certified in my subjects?
A: To become certified, you have to either pass a short multiple choice test or submit a written request. You can do either by selecting My Subjects under the My Account menu. Next, add the subject in which you would like to be certified. The system will then prompt you to either take the test or submit your request. Best of luck!

Q: Am I permitted to retake a certification exam if I did not pass the first time?
A: As we say explicitly on the testing page, you only have one opportunity to pass each subject test. The exams are well-researched and have proven to be fair assessments.

Q: How do I add or remove tutoring subjects?
A: Navigate to the My Subjects page, either by clicking on the link under your profile picture or by clicking the link under the My Account menu. Under the Additional Subjects section, you may add new subjects to your Current Subjects table and take exams or apply for certifications. Additionally, you may always Opt Out of a given subject after you have been approved in that subject.

Q: For which subjects will I appear in search results on the website?
A: When you first register with WyzAnt, prospective students searching the site will be able to find you for all your subjects, even if you haven't yet become certified. Even though students can find you in these subjects, you must still become certified prior to actually giving the lessons, so we highly recommend you complete the certifications as soon as possible.

Billing and Payment Procedures

Q: A client has asked me to give a group rate because there are two (or more) students. What should I do?
A: In this case, you can negotiate a rate with the student and we will honor this rate. The same take-home percentage structure applies to negotiated group rates. Just let WyzAnt know what rate you decide so we can build this rate into the system. This way when you enter your hours, the client will be billed and you will be paid accordingly.

Q: A student has asked me to give him a lower rate. I feel compelled to do so because, a) it's an attractive offer and, b) I want to help. What should I do?
A: You may negotiate a reduced rate with the student and we will honor this rate. Just let us know by emailing info@wyzant.com so we can build this rate into the system. Additionally, if there is ever a situation when you want to offer a student a higher rate than normal (perhaps if a lot of travel is required), just keep us informed and we will make adjustments to the system.

Q: What do I need to do during tax season? Does WyzAnt send me any tax forms?
A: If you earned over $600 in the previous year, WyzAnt will send you a form 1099 in January or February. Form 1099 is an earnings statement so you will know exactly how much additional income you are supposed to enter on your taxes. WyzAnt is required by law to send a copy of your 1099 to the IRS, so be sure to enter this income accurately. If you made less than $600, WyzAnt will send neither you nor the IRS a record of this income. You are still supposed to report this income on your taxes.

Q: What is the lesson cancellation policy? How do I enter a cancellation fee into the system?
A: WyzAnt does not have a lesson cancellation policy. We encourage you to come up with your own cancellation policy and communicate this to your students before the tutoring commences. A reasonable policy might be that cancellations within 24 hours will be billed at half rate. To assess a cancellation fee, click on Submit Lesson under the My Account menu. Next, visit the Lesson Cancellation page to enter your missed lesson. Please note that you must enter the fee as an actual lesson with a start time and end time. WyzAnt is not responsible for covering cancellation fees entered more than three weeks after the cancellation date.

Q: How do I know if a student has a credit card on file?
A: When composing an email to that student, look at the notice at the top of the email. This notice will tell you the student’s billing status.

Q: Do I have to be concerned about whether the student has paid or has enough credit for my lesson?
A: You must be sure that the student has submitted credit card information before you give your first lesson. After this initial submission, we will follow up with the student if any billing issues arise.

Q: How much money do I make as a WyzAnt tutor?
A:

When you start as a new tutor for WyzAnt, you take home exactly 60% of your posted hourly rate. This rate is set by you and may be changed at any time. Of the remaining portion of the fee, WyzAnt gives discounts to students for bulk lesson purchases and invests in the marketing and development of our site and services.

As you continue to tutor for WyzAnt, we will continue to increase your take-home percentage. Please see the table below for the detailed breakdown:

# Hours Worked pay %
20 65
50 70
200 75
400 80

Q: Am I ever permitted to be paid directly by the customer?
A: No, all payments are processed by WyzAnt directly. If the customer offers you compensation for travel or you would like to change the hourly rate for any other reason, that's fine. Just let us know the agreed upon rate and we will make the change on our end.

Q: Is there any sort of travel compensation?
A: WyzAnt does not offer travel compensation. The hourly rate you charge your customers is designed to cover the time from the beginning to the end of the tutoring lesson, not the travel component. If a student offers you travel compensation, please keep in mind that all payment must go through WyzAnt, so you cannot accept cash/check directly. However, you are allowed to increase your hourly rate for a particular student if this is agreed upon by the student. Just let WyzAnt know what rate you agree upon, and we will make the change.

Q: How do I proceed if I receive an email from a student who does not yet have billing information on file with WyzAnt?
A: Please respond to the email and answer any questions the student may have. Let the student know about your availability and see if it would be a good fit. Once you exchange a few emails with the student, he/she will probably add credit card information, and you will then be able to exchange phone numbers and begin lessons.

Tutoring Procedures

Q: Why doesn't the name of one of my students show up when I try to submit a lesson or send an email?
A: These menus only show your current students. To manage your students, please click on My Profile located under the My Account tab and take a look at the Your Students section. At the top of this section, there is a check-box titled Show Only Current Students. Un-click this box to reveal all the students you have emailed or tutored through WyzAnt. Scroll down the list until you find the student you are looking for and click the Add To Current option next to his/her name. You will now be able to submit a lesson or email this student. Similarly, if you have stopped actively working with a student and want to remove him/her from your current students list, simply click the option Remove From Current next to the student's name.

Q: How can I receive text message alerts from WyzAnt on my cell phone?
A: At WyzAnt, our goal is to help you connect with current and new students as quickly and easily as possible. If you are interested in receiving immediate updates by text message anytime a student emails you or anytime a new job is available in your area, sign up for text message alerts. Simply login and go to your My Account page. At the bottom of the Tutoring Info section, you will see a link to sign up for text message alerts. Please note that standard text messaging fees set by your carrier will apply.

Q: I would like to offer my services virtually. I think I can effectively tutor one of the students on the jobs page via the internet or telephone. Is this sort of long-distance, virtual tutoring permitted?
A: At present, WyzAnt does not support online or telephone tutoring. Rather, WyzAnt is designed to match up tutors and students locally.

Q: How do I reply to an opportunity on the Find a Student page?
A: Once you have logged into your account, select Find a Student under the Tutors menu. If you find an interesting opportunity on this page, simply click Contact next to the job post to compose an email to the student. Alternatively, you may enter your zip code and a subject you tutor to perform a search for interested students as far as 40 miles from your town or city.

Q: Am I allowed to give a free first lesson to get to know the student?
A: We leave this to your discretion. If you wish to offer a first lesson at no charge, that is fine with us. However, the student will still need to have a credit card on file with WyzAnt prior to the first meeting. In order to make sure this first lesson is free for the student, do not enter the lesson into the system.

Q: If I'm unable to tutor a student who inquires, can I refer the student to another tutor?
A: Yes, but only if that tutor is in the WyzAnt network.

Q: What do I do after I give a lesson? How and when will I receive payment?
A: After you give a lesson to a student, you are responsible for reporting your hours to WyzAnt. To do this, click the Submit Lesson link under the My Account menu. Once you submit your lesson, we will email the details to the student so that the student can verify their accuracy.

WyzAnt issues payment via direct deposit or check on the 1st and the 15th of each month. If the 1st or the 15th happen to fall on a weekend or holiday, payment will be issued on the following business day. We mail checks to the address you entered in our database, so please make sure this information is accurate by following the Change Information link under the My Account menu. Please keep in mind that there is a one week (7 day) lag time for lessons to be included in a given payment period. For instance, if you give a lesson on the 8th of the month, it will not be included in the check that goes out on the 15th. Rather, your payment will be included in the check that goes out on the 1st of the subsequent month. The 7 day lag time will always be calculated from the 1st and the 15th of each month, not from the day payment is actually sent. For individuals using direct deposit, please allow 2-3 business days for the transaction to go through.

Please enter your lessons within a few days after they occur. WyzAnt is not responsible for compensating tutors for lessons that they enter in our system more than three weeks after the lesson date. In most cases, we will still be able to collect payment for these old lessons, and will therefore be able to pay you. If, however, WyzAnt cannot collect payment due to your lesson submission delay, you may not be compensated for the lesson(s).

Q: I am going to be unable to tutor for a certain period of time and would like to remove myself from the website for now. How do I control the status of my account?
A: To deactivate or reactivate your account, you can adjust your Account Status under the My Account menu.

Q: May I use my personal email to correspond with a student once he/she has submitting credit card information?
A: No, our policy requires that you use your WyzAnt email address for all email correspondence with your student. This is a very important policy since it protects both tutors and students in the event of scheduling misunderstandings, session cancellations, payment disputes, and rate changes.

Q: How do I edit the details of a tutoring session after it has been submitted?
A: To edit the details of a previously submitted session, go to the Lesson History page under the My Account menu. Select View Details next to the session you wish to review and click Edit Session to adjust the details for that session. If your session is more than seven (7) days old, please email the specific changes that need to be made to schedule@wyzant.com.

Q: Why do I still see my deactivated WyzAnt profile when I search for my name on a major search engine?
A: If you have deactivated your profile, WyzAnt has removed your profile from our website. All major search engines keep a cache of web pages, however, so your profile may still show up for a few days. As soon as the cache is updated your profile will disappear. There is nothing we can do to expedite this process.

Q: What should I consider the start time of my tutoring lesson?
A: Unless you have an alternate arrangement with the customer, please consider the start time as the time when you start the lesson. If you have to wait for the tutoring to begin, even after the agreed upon start time, you can consider the time at which you arrived to be the start time.

Q: How do I add or update my availability on the website?
A: You may update your lesson availability by following the Availability link under the My Account menu.

Q: How do I change my personal information on the website?
A: You may change your personal information by clicking Change Information under the My Account menu.

You may also edit your profile details including your free response, picture, hourly rate and more by clicking on the My Account tab.
Q: Why is my previous hourly rate being applied to some of my prospective students after I increased/decreased the rate?
A: Your new hourly rate will only be applied to new students. If you have already begun an email dialog with a student, the hourly rate you offered at the beginning of that correspondence will be locked in for that student. The reason for this policy is that it would be unfair for the student to have your hourly rate change once they started emailing with you. If you have reached a agreement with a particular student to adjust your hourly rate, please send us an email to info@wyzant.com with the pertinent information so that we may make the change.

Q: Where can I enter my social security number for tax purposes?
A: If we still need this information from you, you will see the Submit SSN option under the My Account menu. Please note that you will be required to enter this information after you have earned $50 or more with WyzAnt

Still have Questions?

Please contact us!