A:
Yes, but only after the client has entered valid credit card information. You'll know whether or not you can give a particular student your phone number by looking at the messages at the top of the screen when you are viewing an email from that student.
A:
WyzAnt monitors correspondence between tutors and students very closely, so by the time you are ready to begin tutoring for a student, we'll probably know about it. Therefore, it's safe to assume that WyzAnt has already received the student's billing information. So all you have to do is to make sure you enter your hours into the WyzAnt system after each lesson.
A:
There are two possible reasons why your message is locked. Usually, the reason is that your student still hasn’t put his/her billing information on file. In this case, we’ve notified the student that we must receive this information before lessons can begin, and we’re waiting for him/her to enter it. Once the info is entered, we’ll unlock the messages.
The other reason why a message might be blocked is that it’s from a corporation rather than an individual student. Sometimes corporate clients work out well for all parties, but we must first confirm that the institution understands how WyzAnt works and is willing to abide by our terms of use. Once we confirm this, we’ll unlock the messages.
A:
Our system that sends these reminder emails is usually pretty good, so please double check your WyzAnt inbox and make sure you have no unread messages. Please also check your sent mail in order to verify that your response was actually sent. If not, try sending it again. If these things all check out, please let us know, and we’ll look into the problem further.
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Older versions of Internet Explorer sometimes have trouble with WyzAnt’s email system. So please try updating to at least Internet Explorer 7 or even better, try using Mozilla Firefox.
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Check your spam folder and adjust your spam settings to allow all emails from WyzAnt. We won’t spam you, I promise.
A:
There are two ways in which you can get students via WyzAnt.
1) WyzAnt will send you an email about a potential job "opportunity." At the request of the student, we have notified several other tutors about this same job. To respond, go to the jobs page by logging in, select the "My Account" tab, and choose the link that reads "search for available jobs." You may apply for any job post on this page so long as you have successfully passed the appropriate subject certification exam. To apply, press the "contact" link next to the relevant job post. If the specific job's no longer listed, it's already been taken by another tutor.
2) A student will find your specific profile while searching our site, and the student will email you directly. In this case, you are required to respond to the student. To do so, login to WyzAnt.com, go to "My Account", and then follow the link to your WyzAnt email.
A:
Your emails are most likely being successfully sent. To confirm this, you can always check your sent mail folder. Please keep in mind that not all student inquiries will result in clients. Students usually look in many different places simultaneously when searching for a tutor, so in many cases they turn elsewhere for help. Approximately one in five students will result in WyzAnt clients, so it does require some patience to build your client list.
A:
Please respond to the email and answer any questions the student may have. Tell the student about your availability, and see if it would be a good fit. Once you exchange a few emails with the student, he/she will probably add credit card info, and you'll then be able to exchange phone numbers and begin the lessons.
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No. WyzAnt requires that you use your WyzAnt email address for all email correspondence with your student. This is a very important policy, so we thank you for your cooperation.
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In this case, you are allowed to send references with their contact information in an email attachment. Please remember, you may not attach your personal contact info. Thanks.
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Check your "sent mail" folder. If the emails are in there, then they've been sent successfully.